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Reputation management for local businesses

Collect more reviews.
Understand every customer.
Know what to fix next.

Kubeuron asks happy customers for reviews, drafts a reply to every review in your voice, and turns what customers say into a clear roadmap of improvements — then shows you whether they worked. Google, Facebook, Yelp, Tripadvisor and Trustpilot in one place, on web and mobile.

  • No contract, cancel anytime
  • You approve what gets posted
  • Set up in about 15 minutes
Review inboxLive
MS

Maria Sanchez

2 min ago
Google

Booked a same-day appointment and the team was fantastic. Honest pricing, no upsell, and they cleaned up after. Rare these days!

AI-drafted reply
Waiting for a new review…

Brings your reviews together from

  • Google
  • Yelp
  • Tripadvisor
  • Trustpilot

Why owners switch

Your reputation is built one review at a time. Most of them never get written.

Happy customers rarely think to leave a review. Unhappy ones always do. Kubeuron closes that gap without adding another job to your day.

Happy customers leave without reviewing

A short, personal text or email goes out right after the visit, while the experience is fresh. One tap takes them to your review page.

Reviews sit unanswered for weeks

Every new review arrives in one inbox with a reply already drafted in your voice. Read it, tweak it if you like, and publish.

You find the bad review days too late

A 1- or 2-star review triggers an alert straight away, so you can make it right while the customer is still listening.

One connected system

Everything your reputation needs, working together

Most tools stop at collecting reviews. Kubeuron closes the loop: every review feeds what you learn, what you fix, and how you measure it.

  1. 01

    Collect

    Review requests by SMS, WhatsApp or email go out automatically after each visit.

  2. 02

    Respond

    Every review in one inbox, with a reply drafted in your voice. You approve what gets posted.

  3. 03

    Understand

    Sentiment and recurring themes show what customers love and what keeps coming up.

  4. 04

    Improve

    A prioritized roadmap explains what to fix, why it matters and how to do it.

  5. 05

    Track

    See your rating and complaints before and after each change, month by month.

Kubeuron AI

AI that handles the busywork. You stay in control.

AI runs quietly through every step — reading reviews, drafting replies, spotting patterns — so you spend minutes, not hours, on your reputation.

  • Reviews

    Drafts every reply

    A reply in your brand voice is ready for each new review. Edit it or publish as is.

  • Themes

    Reads every review

    Each review is tagged with sentiment and topics, so recurring praise and complaints surface on their own.

  • Roadmap

    Turns feedback into a plan

    Patterns from the analysis feed your roadmap: what to fix first, and why.

  • Reputation scan

    Researches your reputation

    Scans what people say about you across the web and backs every finding with a source.

  • Ask AI

    Answers your questions

    Ask “what are customers unhappy about?” and get an answer from your own data.

Nothing is posted without your approval unless you turn on auto-replies for high ratings. AI never invents reviews or contacts customers on its own.

How it works

Up and running before your coffee gets cold

Three steps. No agency, no training, nothing to install.

  1. 1

    Set up in minutes

    Add your business, connect Google and your other review sites, and import your customers. A guided setup shows what's left.

  2. 2

    Collect and respond

    Requests go out after each visit, replies are drafted as reviews arrive, and low ratings alert your team right away.

  3. 3

    Improve with a roadmap

    Kubeuron spots recurring problems, tells you what to fix first, and shows how your reputation changes afterwards.

Everything in one place

The whole reputation workflow, without the busywork

Built for the owner who still answers the phone, not for a marketing department.

  • Review requests that get answered

    Short, personal SMS, WhatsApp or email messages with an opt-out line. See who opened, clicked and reviewed.

  • One inbox for every site

    Google, Facebook, Yelp, Tripadvisor and Trustpilot side by side, filtered by rating, topic or reply status.

  • AI replies in your voice

    Pick friendly, warm or direct. Every draft is yours to edit before it's published.

  • Themes and sentiment

    See what customers praise and complain about most, and whether it's getting better or worse.

  • Reputation roadmap

    Prioritized, plain-language recommendations with before-and-after results.

  • Workflows and alerts

    Visual automations for requests, reply drafts and low-rating alerts — no technical skills needed.

  • Customer history

    Every customer's reviews, replies, requests and private follow-ups in one thread.

  • Reports and team roles

    Shareable reports and an evidence-backed reputation score, with access for up to five teammates.

What to do next

  • Fix recurring complaints about wait times

    6 low-rated reviews · High priority

  • Reply to the 4 reviews waiting for an answer

    1 rated 2★ · High priority

  • Ask every customer for a review automatically

    Medium priority

  • Done: faster replies

    Rating 4.1★ → 4.5★ since

Illustrative example.

Reputation roadmap

Not just a dashboard — a plan

Kubeuron reads every review and turns patterns into practical next steps. Each one says why it matters and how to fix it, and once you mark it done, Kubeuron tracks whether your rating and complaints actually improved.

  • Problems ranked by impact, from your own reviews
  • Plain-language steps anyone on your team can follow
  • Before-and-after results for every finished item

AI-powered, evidence-first

Know your reputation, not just your rating

A star average only tells part of the story. Kubeuron researches current public evidence, calculates a transparent score from verified signals, and shows you the source behind each finding. If there isn't enough independent evidence, it says so instead of guessing.

  • Independent evidence required before a score is saved
  • Confidence level, sources, strengths and next actions
  • Professional PDF reports with methodology and disclaimers

Online reputation score

87Strong
  • Consistently praised for fast, friendly service
  • Rated ahead of nearby competitors
  • Wait times came up in a few recent reviews — worth a look

Illustrative example. Your score is based on your own business.

Made for businesses where every review counts

If customers find you by searching nearby, Kubeuron is built for you.

  • Home services
  • Auto repair
  • Dental
  • Salons and spas
  • Clinics
  • Restaurants and cafés
  • Retail
  • Fitness studios

Works with what you already use

Google, Facebook, Yelp, Tripadvisor and Trustpilot in one inbox, connected in a few clicks.

See all integrations

The same job, a fraction of the price

Enterprise results without the enterprise contract

Enterprise reputation tools$349/mo
  • Annual contracts
  • Per-location pricing
  • Cancellation fees
  • Sales calls and onboarding fees
  • Built for franchises
Kubeuron$99/mo
  • Month to month
  • One flat price
  • Cancel anytime from billing
  • Self-serve setup in minutes
  • Built for one location

Pricing

One plan. Everything included.

Start with a free trial. You won't be charged until it ends, and you can cancel anytime.

Starter

$99/mo

Everything a single-location business needs to win more Google reviews.

  • Automated SMS & email review requests
  • Unified review inbox (Google, Yelp, Tripadvisor & Trustpilot)
  • AI-drafted replies in your brand voice
  • Instant new-review & negative-review alerts
  • Analytics dashboard with actionable insights
  • Up to 5 team members with role-based access
Start free trial

Billed monthly through Paddle, our merchant of record. Taxes may apply.

FAQ

Questions, answered

Have another question? The docs explain every feature in plain language.

Read the docs
Do I need a contract?

No. Kubeuron is billed monthly and you can cancel anytime from your billing screen. No annual lock-in, no notice period, no retention phone call.

How long does setup take?

About 15 minutes of actual work: add your business, connect Google, import customers and send your first requests. Connecting Google involves a short verification wait, so start that first.

What is the reputation roadmap?

It's a prioritized list of improvements Kubeuron builds from your reviews, replies and setup — for example, recurring complaints about wait times, or reviews still waiting for a reply. Each item explains why it matters and how to fix it. When you mark one done, Kubeuron compares your rating and complaints before and after, so you can see what actually worked.

Does the AI post replies on its own?

Not unless you turn that on. By default the AI drafts and you approve every reply. If you want, you can switch on automatic replies for reviews at or above a star rating you choose (4 stars by default); everything else waits for you.

Will my customers get spam?

No. Messages are short, personal and sent once, with an opt-out line every time. Anyone who replies STOP is marked opted-out and never messaged again. US texting requires a one-time business verification, and Kubeuron walks you through it.

How is this different from Podium or Birdeye?

Those tools are built for franchises with dozens of locations and a marketing department, and priced that way, often hundreds of dollars a month on annual contracts. Kubeuron does the handful of things a single-location business actually needs, at a price you can approve without a meeting.

Which platforms and tools are supported?

Google Business Profile, Facebook, Yelp, Tripadvisor and Trustpilot for reviews; SMS, WhatsApp and email for review requests. Developers can also use webhooks and the API.

Do I need to be technical?

No. If you can send a text message, you can use Kubeuron. The docs explain each screen in plain language.

Your next customer is reading your reviews right now.

Collect more reviews, answer every one, and know exactly what to improve next. Set up Kubeuron in minutes.

No contract · Cancel anytime · You won't be charged until your trial ends